Whatever you choose, it should be a well-informed decision. No guesswork. We have the expertise and experience to help you find and implement the right service for your drive equipment. You can start by asking yourself these two critical questions :

− Why should my drive be serviced ?

− What would my optimal service options be ?

From here, you have our guidance and full support along the course you take, throughout the entire lifetime of your drives.

Drives Assessments

Know your drive’s current condition

Assessments service enables you to recognize your drive’s future maintenance needs by measuring and analyzing the condition of your drive and its application.

Highlights

– Assessment reports: Based on the assessment, you will find out the current condition of your drive, the environmental impact on it, or the cause of a failure, should it happen.

– Consequences explained: You learn how the current condition of the drive can affect its operational reliability.

– Recommended solution: You get recommendations that will keep your drive in the optimal condition.

– Saving time and nerves:  By knowing the condition of your drives you can save time when planning the next maintenance.

Let Boveri Indonesia assessment the condition of your drive to enable you to identify your drive’s future maintenance needs to learn the stress status or failure cause of your drive and ways to mitigate the factors affecting it.

Assessment Drives Delivery

+ You want to know the condition of your drives
+ We assessment your drives
+ You received drives assessment report
+ Drives assessment report & life cycle review
+ Choose suitable service variant for your needs

Installed drives are maintained according to detailed product specific schedules. Regular preventive maintenance actions allow to control maintenance costs and to optimize life time performance.

Highlights

– Annual inspections and component replacements are carried out by highly trained engineers in accordance with detailed maintenance schedules.

– An extensive network of service engineers is on call for whenever you schedule your production shutdown.

– Genuine spare parts are selected to match the maintenance schedule and bundled within preventive maintenance kits.

– Preventive Maintenance service is available from Boveri Indonesia as local third party channel companies

A Boveri Indonesia engineer (ABB-certified) carries out all scheduled maintenance tasks on-site including functional drive testing when possible.

Preventive Maintenance Drives Delivery

+ Drives assessments
+ Services execution planning
+ Ordering preventive maintenance parts
+ Preventive Maintenance services implementations
+ Preventive Maintenance Report
+ Updating preventive maintenance plan

Boveri Indonesia drives service workshops offer the perfect environment to fully repair your drive. From spare part replacement to software upgrades, all work is full-load tested, backed by a 12 month warranty.

Highlights

– Genuine spare parts: Using genuine parts ensures your drive operates as designed. The drive or module is repaired according to the original specification.

– One year warranty: ABB provides a one year warranty for the replaced components.

– Cleaning and load testing: Before repair, the drives are thoroughly cleaned, and after repair, tested with a full-load motor.

A detailed service report, including recommendations for future actions, is provided.

Workshop Repair Drives Delivery

+ Drives failure
+ Send or pick up to Boveri Workshop
+ Repair services quotation
+ Workshop repair
+ Drives repair report
+ Repaired drive dispatched
+ Drives running

Boveri Indonesia On-site Repair service provides you with the  drive expertise at the location you need. Your service request is quickly attended to and carried out by ABB-certified service engineers. With On-site Repair service, you can safely minimize production and process downtime.

Highlights

– Fast support: ABB-certified service engineers are at your reach through local ABB customer contact centers.

– Shorter downtime: Fast response time combined with professionally done repair leads to minimized production and process downtime.

– High quality: ABB-certified engineers are equipped with the best tools and instructions, and follow quality standards, local regulations and safety requirements.

Boveri Indonesia Technical Support service answers your technical questions and provides you advanced product and application support. The service relies on ABB’s extensive drive expertise which you can reach through Boveri Indonesia as local ABB contact centers. The service is available via phone or e-mail.

Highlights

– Rapid resolution: With a service contract you ensure priority and access to Technical Support service 24/7

– whenever you need it.

– Local contacts: You can reach your local ABB contact center by phone or e-mail. If the case requires deeper investigation, it is escalated up to the highest level of support, factory’s R&D.

– Process availability: Getting your questions answered quickly ensures that your process runs smoothly with reduced maintenance time and costs.